Contact PetEdge!
If you have any questions, suggestions, or comments about an order, our products or services, we would like to hear about it. Please use the email form below and we will respond to you by the end of the next business day. Please use the drop down menu to choose the most appropriate subject line to help us respond to your email as promptly as possible.
Customer service:
We are here to help! If you have already placed an order and have questions about it, require assistance from our technical support staff, or can’t find a particular product, email us at support@petedge.com or call Customer Service at 1-800-638-5754.
To Contact Us By Phone, Fax or Mail:
By Phone:
For U.S. and Canadian residents, if you would like to place an order by phone, call us at 1-800-698-9062, Monday through Friday 7:30 am to 10 pm EST, Saturday from 8 am to 6 pm EST, and Sunday 12 pm to 6 pm EST.
International Customers: From all other countries, call 1-978-887-2368 and ask to speak to our International Sales Department.
By Fax:
1-800-329-6372 U.S. and Canada. 1-978-887-8499 International. Please include your complete shipping and billing information, item numbers, quantities ordered, and credit card information and, if applicable, request for expedited delivery. See more complete instructions under Ordering and Shipping Information.
By Mail:
PetEdge
PO Box 1000
Beverly, MA 01915-0700
By Email:
To place an order, email us at order@PetEdge.com.
Customer Service:
We are here to help! If you’ve already placed an order and have questions about it, require assistance from our Technical Support staff, or can’t find a particular product, email us at support@PetEdge.com or call Customer Service at 1-800-638-5754.