PetEdge
Privacy & Security
 

Choose the types of information you receive from PetEdge.

Catalogs:
If you prefer not to receive catalogs, please attach the mailing label exactly as it appears on the back of the catalog and mail it to:

Mail Preference
PetEdge
PO Box 1000
Beverly, MA 01915-0700
Or, you can email us the information on your mailing label at support@PetEdge.com.

Email Newsletters:
PetEdge uses email addresses for order and shipping confirmations and notices of sales. We do not share or make your email address available to any other organizations. If you no longer wish to receive our Email Newsletter, you can unsubscribe using the link provided at the bottom of each Email Newsletter. Or, email us at support@PetEdge.com.

Mailings from other vendors:
Occasionally, we make a portion of our catalog mailing list (excluding email addresses) available to organizations whose products or services we think might be of interest to our customers. If you do not wish to receive such mailings, please mark the appropriate box during your registration, or email us at support@PetEdge.com.

Cookies:
A cookie is a small data file that is stored by your web browser on your computer. Cookies enable you to place an order on our website, and they enable us to personalize your online shopping experience. For example, we use cookies to remember what items are in your shopping cart, recognize you when you return to PetEdge.com and display products and information that are more relevant to you.

We also use an anonymous cookie that does not identify individual customers and which enables us to study how our customers navigate through our website so that we can identify problems and make improvements that will make it easier for our customers to use our website. If you set your browser to refuse cookies, you may need to place your order via phone at 800-Pet-Edge.

Your Privacy Rights:
We appreciate the trust you place in PetEdge, and we are committed to respecting the privacy and security of your personal information.

Ordering Information
Satisfaction Guarantee
Shipping Information
Returns and Exchanges

Security

PetEdge.com guarantees your security. Every time an order is placed or account information is accessed, it is done through a secure server that encrypts all information.

Furthermore, all of the customer data we collect is protected against unauthorized access and use at all times. The secure server software we utilize incorporates a state-of-the-art security protocol: Secure Sockets Layer (SSL). SSL is used to encode all information, including credit card numbers, passwords, names, etc. This highly secure encryption makes it virtually impossible for anyone to ever see your information.

Trust is vital to e-commerce. To confidently communicate and transact business on the Internet, businesses and individuals must be able to identify who they are dealing with, and assure themselves that information exchanged online is safe from interception and alteration. In order to achieve this level of security, PetEdge.com also employs the use of digital certificates. Our Certificate Authority, VeriSign Inc., helps to establish the trust needed to make e-commerce work for every transaction, every communication, every time.