Tagged with 'Pet grooming communication'

Last week, a regular customer with an adorable Pomeranian arrived for her appointment. "Let me tell you what has been going on with my dog," she said. "She was limping, and it turned out she had Lyme disease. She's been treated and is better now, but I want to be able to find ticks on her. I want her to have a nice short haircut. I don't want her shaved, but much shorter all over." This dog is well-bred, with lovely conformation and a thick, correct coat. In the past, her grooming with us consisted of what I call a "tidy-up."

Think briefly about something you don't know much about, for example, the inner workings of automotive engines. If a mechanic starts telling you about something to do with a complex engine repair, chances are you will not be able to understand much of what they are telling you. For many pet owners, talking to a groomer is a similar experience.