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PLEASE NOTE: Due to the COVID-19 Coronavirus, there may be longer than normal delivery times. Orders may take longer to be delivered than initially estimated at time of purchase. Please continue to check the tracking link provided in in your shipping confirmation or in the My Orders section for up to date shipping information. Some delivery partners are experiencing longer shipping times due to increased volume of deliveries. We are working closely with all our partners to deliver your orders as fast as possible.
Some delivery partners have temporarily restricted Inside Delivery of Motor Freight items such as Tubs to business addresses only.
AN IMPORTANT UPDATE FOR OUR CUSTOMERS CONCERNING THE CORONAVIRUS (COVID-19)
During these unusual and difficult times, our thoughts and well-wishes are with you, your family including your pets; as well as your customers. Our pet industry is a tight knit community and we appreciate the important role you allow us to play in supporting you with products and services.
We are monitoring the COVID-19/Coronavirus situation on a daily basis and feel it important to communicate our current plans to ensure timely product distribution to your business and to keep our employees safe. We also want to provide an update on things we are doing to help our customers with their business.
Commitment to Customer and Community
The majority of our customers are independent small businesses. Small businesses are integral to the fabric of local communities, which is especially true for the pet products business. As our valued customer, we are committed to helping you through this crisis.
Policies to Protect Boss PetEdge Employees and Customers
We have restricted employee travel, postponed attending tradeshows, moved to web-based meetings, provided remote-work solutions and reinforced safe behavior in every environment.
In our distribution centers we have taken steps to limit potential exposure to the virus including:
- • Restricted entrance into our facilities by outside personnel, including truck drivers.
- • Imposed attendance guidelines for employees who are not feeling well.
- • Reconfigured packing lines to create distance between employees.
- • Constant cycle of sanitizing hard surfaces on packing lines, break area and bathrooms.
- • Provided hand sanitizer throughout the facilities.
Please be assured our Distribution Centers and Customer Support services will be up and running as conditions allow.
We have added a Customer Communication page to the PetEdge website providing links to available information from the Centers for Disease Control and other public health officials and government agencies. We monitor those updates and will continue to follow applicable guidance to ensure the safety of our employees, customers and vendor partners.
As always, thank you for being a customer and for your continued trust as we manage through this difficult time together
Chris Miller, President
BOSS PETEDGE BRANDS
Master Equipment™ — Master equipment for professional groomers, ranked among the best in the pet-care industry. From tables and tubs to dryers, stools, and replacement parts and accessories. Professionally designed and ergonomically refined with the busy groomer in mind.
Master Grooming Tools™ — High quality grooming tools for pet professionals, including grooming brushes, combs, blades, shears, and lots more. Designed by Professional Groomers for Groomers.
ProSelect® — Professional crates, cages, cage banks, and dog bowls, feeders, and dishes.
Top Performance® — Health care, dental care, eye and ear care, cleanup, stain and odor control, flea and tick, and beauty products trusted by consumers and pet professionals worldwide.
ikaria® — Shampoos, conditioners, and mists formulated with rich and luxurious ingredients and a silky creamy formula for the highest-quality spa products for pets.
Aria® — Colorful and flirty grooming bows, barrettes, bandanas, and accessories for pets.
Zanies® — From balls and chew toys, to squeaky and rope toys, Zanies offers toys for every cat and dog. Ranked the #2 source for dog toys by pet retailers for eight years in a row!
Guardian Gear® — Tested-tough outdoor, travel, and training gear for pets.
Casual Canine® and East Side Collection® — Colorful designer shirts, dresses, hoodies, jackets, and coats for pets at wholesale prices. Also collars, leads, harnesses, pet carriers, and more! Ranked the #1 source for pet professionals for eight years running!
Clean Go Pet® — Dog sanitation and cleanup products, including puppy pads, waste bags, diapers, wraps, and more.
Ranch Rewards® — Delicious bones, treats, chews, and rawhide for dogs.
Slumber Pet™ — Warm and comfy mattresses, blankets, crate beds, and mats for pets.
Total Pet Health™ — Health, medical, flea and tick, and breeding supplies for pets.
Animals and Coronavirus Disease— How to stay healthy around animals and how to protect pets if you are sick.
CDC Healthy Pets, Healthy People— Resources for vetrinarians, pet preparedness resources, and more!
American Kennel Club— List of state exemptions protecting Pet Care, Supplies, and Services During Shutdown.
Posh Paws COVID-19 Policies & Procedures — Written by Judi Cantu-Thacker
How Will Covid-19 Change the Pet Grooming Industry? — A report from PetGroomer.com