Get It From Us FAST!
We pride ourselves on prompt and accurate shipping of all orders. Orders received on Saturday and Sunday will be shipped on Monday. Items requiring more time for delivery are noted.
Shipping and Handling Overview
Shipping and handling charges are calculated based on the actual weight and destination of each order and will be displayed at checkout.
Free Shipping on Qualified Orders of $150+ — PetEdge is offering free shipping on all qualified orders of $150 or more that are being shipped via Ground Shipping within the contiguous United States. Discounted shipping will automatically be activated at checkout when you place a qualifying order - please note that this offer excludes the following items:
• Cages and Crates
• Grooming Tubs
• Grooming Tables
• Exercise Pens
• Vehicle Barriers
• Floor Decks
• Large Storage Containers
• Motor Freight Items
• Items that ship at dimensional weight
• Drop Ship Items (Items Shipped direct from Mfr.)
• Applicable COD Charges
Free Shipping on Qualified Orders of $550+ — For qualifying orders over $550, we will pay all the shipping costs for Ground Shipping within the contiguous United States. Your free shipping discount will be automatically applied at checkout when you have a qualified order of $550 or more. Please note that the same rules and exclusions outlined under “Flat Rate Shipping” apply, and this offer does not apply to PetEdge Dealer services offers.
Next Day/Expedited Delivery — Next Day, 2nd Day, and 3-Day shipping are available for an additional charge. At final checkout, you can select one of these options and the cost will be automatically calculated for you. Please note that times for Next Day, 2nd Day and 3-Day refer to business days only and excludes weekends and holidays. Also note that aerosols and some other restricted items cannot be shipped via air or outside the contiguous U.S.
Restricted Materials — ORM-D (Other Regulated Materials-Domestic) products can only be shipped within the contiguous United States via a ground carrier. ORM-D cannot be shipped via the United States Post Office, to a P.O. Box, via expedited shipping (any method that might involve air transport) or internationally. If you have any questions, please call 800-738-3343.
Motor Freight Shipments — Some large and/or heavy items must be shipped via motor freight carrier, and will incur higher shipping charges. If you have questions about your shipping charges, please call 1-800-738-3343 for details. Items shipped via motor freight are not eligible for free or discounted shipping.
International Orders — Shipping and Handling charges, duties, taxes, and tariffs are the responsibility of the buyer. There is no refund for abandoned shipments. For specific questions about shipping and handling on international orders, email us at support@PetEdge.com, or Chat with a PetEdge representative. Chat is available at the bottom of every page of PetEdge.com.
We're expanding our services! Now Shipping with FedEx International Economy to Canada.
FedEx International Economy is a day-definite, customs-cleared*, door-to-door economy service!
- • Cost-effective delivery
- • Time-definite, door-to-door deliveries
- • Full shipment tracking
- • FedEx reliability!
It’s an economical alternative to express shipping, with FedEx outstanding customer experience, reliability and full visibility from start to finish.
* Does not include applicable Duties and Taxes.
Customs charges and duties are not charged by PetEdge – contact your local customs office for information.