FAQ - Frequently Asked Questions

Welcome to the new PetEdge.com! 

We are thrilled to launch our new site. Like with any new website launch, there may be some questions about how to use the site, how to place an order, or questions about a feature. We've tried to list some common questions here to help you enjoy our site and place your order easily and with confidence.

Q. Where do I log in?

A. Click the Sign in button on the right hand side of the header. Either Sign in or create an account!


Q. I have a Dealer Services Account, where do I sign in?

A. Click the  Dealer Services Log in link in the header or use this link: BossPetEdge.com



For additional questions, please call Customer Service at 800-738-3343 or email Support@PetEdge.com

Customer Service Center Hours (EST):
Monday-Thursday – 10:00 a.m. to 6:00 p.m. Friday 10:00 a.m. to 4:00 p.m.
Saturday & Sunday – via Support@PetEdge.com