The Groomer's Blog

Deciphering Customer Desires

Deciphering Customer Desires

Clear communication can make or break the relationship between groomers and customers. As a professional groomer, it pays to learn to read between the lines and ask questions to clarify the pet owners' desires. Developing this ability can be achieved through active listening.

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Dryer "Seizures"

Dryer "Seizures"

Imagine yourself drying a dog you have groomed regularly for many years. Let's call him Gizmo. He is in his senior years now, perfectly comfortable and familiar with the grooming process. On this day, as you work the high-velocity dryer over the coat, Gizmo suddenly begins barking in a high-pitched tone. He is obviously in distress. He urinates on the table, and when you look at his face, there is no recognition of you or awareness of his surroundings

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A Bit About Styptic

A Bit About Styptic

Most groomers have styptic powder on hand and use it regularly to stop bleeding if a claw is accidentally trimmed too short, but have you ever wondered what it is made of and how it works?

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Trimming Around the Paw Pads

Trimming Around the Paw Pads

Dogs with long coats often come in to be groomed with lots of thick hair growing between theunderside of their paw pads. Trimming this fur neatly is an integral part of a complete pet groom.  Untrimmed hair coming from the underside of the foot not only looks messy, but it can alsocollect dirt, sand, salt, snow, sticky things, and icky things and track them into the house.

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When You Must Muzzle

When You Must Muzzle

This blog post might stir up a little controversy, but sometimes we work on pets that need to wear a muzzle for some of the grooming visit. With four decades of grooming experience and a reputation for safely grooming pets that have been turned away from other groomers, I rarely use a muzzle on any pet, but once in a while, I am glad to have a set stored away.

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Trimming the Lip Line

Trimming the Lip Line

Sometimes, dogs come in to be groomed and make strange mouth movements, repeatedly licking their lips, shaking their heads, or smacking their mouths in an unusual way. Experienced stylists know to take a peek to see if the dog is bothered by fur growing over its lips and getting into its mouth.

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Taking Care of Folds and Wrinkles

Taking Care of Folds and Wrinkles

An adorable Pug came to see you for grooming. She snorts and wiggles, and you pop her into the bathtub and get to work. Like most smooth-coated breeds, it can feel like grooming this breed is a walk in the park. But wait! There's more to it than a simple wash and dry.

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Trimming the Feet on Pet Cavalier King Charles Spaniels

Trimming the Feet on Pet Cavalier King Charles Spaniels

Cavalier King Charles Spaniels are popular pets and generally delightful to groom. Show dogs are not supposed to be trimmed at all except for the hair that grows between the pads on the underside of the foot, but many pet owners request shorter, more practical trims

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Choosing Appropriate Shampoos

Choosing Appropriate Shampoos

We are fortunate to be grooming pets in an era where we have a gracious plenty of products to choose from when it comes to getting pets clean. This was not always the case, and many seasoned groomers remember the days when we had to resort to using products designed for use on humans or even household cleansers to wash pets. For the most part, it seems that groomers have embraced the wide range of shampoos designed and manufactured specifically for animals, but there seems to be one niggling little holdover. Dish soap.

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Comfort Clips

Comfort Clips

Nico is a toy poodle, and I have groomed him every five weeks since he was a puppy. He is now a doddering old man, nearly blind from cataracts, riddled with arthritis, and missing most of his teeth.

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