Long-time pet stylists know this unspoken rule: a full appointment book offers job security. So if your appointment book is lighter than what you would like, how are you going to fix it? Here are a few ideas to help you boost your number of daily grooming appointments.
Pet Grooming falls into the category of “service industry,” like human hair stylists and barbers. However, many customers are a little confused when it comes to the topic of tipping.
Every year I make a note on my calendar two months before any anticipated seasonal rush. The memo reminds me to take a little time to get things in good order before the hectic days arrive. So here are some ideas that might make your busy times easier:
Business people often talk about providing good customer service; making their clients feel valued, maintaining a reputation as honest and skilled tradespeople, and creating customer loyalty. And that’s incredibly valuable to a business.