Tagged with 'Business Tips'

How to Stay Busy All Year Long with Rebooking and Referrals

Long-time pet stylists know this unspoken rule: a full appointment book offers job security. So if your appointment book is lighter than what you would like, how are you going to fix it? Here are a few ideas to help you boost your number of daily grooming appointments.

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The Tip Jar

Pet Grooming falls into the category of “service industry,” like human hair stylists and barbers.  However, many customers are a little confused when it comes to the topic of tipping.

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Ready for the Rush

Every year I make a note on my calendar two months before any anticipated seasonal rush. The memo reminds me to take a little time to get things in good order before the hectic days arrive. So here are some ideas that might make your busy times easier:

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Customer Service for Groomers

Business people often talk about providing good customer service; making their clients feel valued, maintaining a reputation as honest and skilled tradespeople, and creating customer loyalty. And that’s incredibly valuable to a business.

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