The Groomer's Blog

Cleaning Your Stainless-Steel Grooming Tub

Stainless steel grooming tubs are wonderfully useful, sturdy, and easy to keep clean. With just moments of effort at the end of each day, you can keep your stainless steel tub looking it's beautiful best.

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Did you know?

Incorporating time-tested grooming tips like these can save you time, energy, and maybe even frustration as you navigate your busy workday. Here are a few random grooming tips to try. They may help you groom more quickly and efficiently!

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Groomer’s Intuition

As pet care professionals, we must use our senses and knowledge to note changes in the animals we care for and inform their owners of our observations. It may not help the pet in every instance, but often it will. Learn to trust your intuition. It is seldom wrong. 

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Why Use Puppy Shampoo?

When it is time to wash puppies, it is nice to have the option to use products designed with their specific skin and coat care needs in mind. 

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Guide to Safely Storing & Dispensing Grooming Liquids

Many groomers not only don’t understand how their shampoo and conditioner actually work, but do not know how to properly care for and dispense them day to day. 

I’d like to help remedy this by sharing some important facts, a few tips and some handy guidelines to follow. After all, you don’t know what you don’t know!

 

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Using Guide Combs

I'd like to buy a drink for the person who first introduced guide (also known as snap-on) combs to the pet grooming industry. These inexpensive tools give groomers a far wider range of options for leaving coats longer on the pets we groom.

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Handling Customer Complaints

Good customer service can be defined as consistently meeting or exceeding your customer’s expectations. In the pet grooming industry, we have a little added complication because people are so profoundly attached to their pets they sometimes react on a deeper emotional level if things fall short of what they expect.
Keeping a few basic concepts in mind can help pet grooming professionals to offer the kind of customer service that earns them customer loyalty and referrals. If a customer has a complaint or concern, enlist these concepts to help navigate the situation.

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Shampoo + Eyes = Oops!

Dog getting shampoo

So, there you are, washing a dog as you have a bazillion times before; when the dog zigs, you zag and plop! Shampoo right in the pup's eye. Now what?

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4 Keys to Successful Pet Handling

If you are a long-time pet professional, you’ve probably mastered this topic. If you are fresh to the industry, you are probably struggling with it.
How do you handle the dog that does not want to cooperate with the grooming procedure?

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Inexpensive Ways to Market Your Business

When marketing your grooming business, there are ways to get the word out without breaking the bank. The first thing to do is focus on “thinking local.” You want to pitch the information about your grooming to a targeted audience. In our industry, your best investment is to focus on potential customers close to where you operate. 

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